Returns & Exchanges

At Hiya Health, we want you to love your new look; if you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn apparel. Please ensure all original tags are attached to qualify for a full refund or store credit.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

3

Drop Off Package

Take your package to any authorized carrier location within 7 days of receiving your label to ensure timely processing.

4

Receive Refund

After our quality team inspects your items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing